Mnbet Privacy Policy —
Your Data Is Completely Secure

Welcome to mnbet. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the steps we take to keep it secure. mnbet believes that every user's privacy is a fundamental right.

Every time you use the mnbet platform — whether browsing the site, opening an account, placing a bet, or making a payment — we may collect certain information. This policy explains that entire process transparently. We want you to make informed decisions, not be kept in the dark.

This Privacy Policy applies alongside mnbet's Terms and Conditions. By using the platform, you are considered to have agreed to this policy. If you have any concerns, please get in touch with us.

Mnbet collects two types of data — information you provide directly and information the platform collects automatically. The full breakdown is listed below:

Mnbet collects information through several methods, each of which is explained below:

• Via direct registration: Information you provide when creating your account is collected at the time of registration.
• Through the Payment Process: Payment details are recorded during deposits and withdrawals.
• Through cookies and tracking technologies: Cookies automatically collect data as you browse the website.
• Through Log Files: The IP address, browser details, and activity are logged for every session.
• During the KYC verification process: Data is collected from documents submitted for identity verification.
• In customer support communications: Everything you share via chat or email is recorded.
• From Third Parties: Verified data from payment providers or fraud prevention agencies.

Your information is used only for specific, clearly defined purposes. mnbet never uses your data for unrelated activities.

• Creating and managing your account and ensuring secure login.
• To process betting, payment, and withdrawal transactions.
• Age and identity verification (KYC) is conducted to ensure legal compliance.
• To prevent fraud, money laundering, and account hacking.
• Showing promotions and offers tailored to your preferences.
• To troubleshoot and improve platform performance.
• Communicating legal notices, policy changes, and important updates.
• To monitor usage patterns and ensure responsible gaming.

Mnbet does not sell your personal data to third parties. However, certain information may be shared in the limited circumstances outlined below:

• Payment Provider: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• Identity Verification Agency: Authorized third parties for the KYC process.
• Legal Authorities: Mandatory disclosure upon receipt of a government directive or court order.
• Fraud Prevention Agency: Limited data used to detect fraudulent activity.
• Technology Partners: Service providers necessary for operating the platform.

Before sharing data with any third party, a non-disclosure agreement (NDA) is signed. They may only use the data for the specified purpose — nothing else.

Mnbet uses industry-standard security technology to protect your information. Our security infrastructure operates continuously without interruption.

• All data transmissions are secured via SSL/TLS encryption.
• Passwords are stored using bcrypt hashing and cannot be read in plain text.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• An automated system is active to detect suspicious login attempts.
• Two-Factor Authentication (2FA) is available to enable on all accounts.
• Regular security audits and penetration testing are conducted.
• Data backups are encrypted and stored on separate servers.

The mnbet website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Required to maintain your login session and ensure security — cannot be disabled.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: For collecting website usage statistics — can be disabled.
• Marketing Cookies: To show relevant ads — based on your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

You have the following rights over your personal data. To exercise any of these rights, please contact our support team.

We will respond within 30 business days of receiving your request. For complex cases, this may extend by up to 60 additional days, and you will be notified in advance.

Mnbet does not retain data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
• Transaction records: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: 5 years after verification, or as required by legal obligations.
• Log Files & Technical Data: Automatically deleted after 12 months as a general rule.
• Marketing Consent Records: Records are retained for 3 years after consent is withdrawn.
• Customer Support Conversations: Deleted 2 years after last contact.

Mnbet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store data from minors.

Age is verified at the time of registration. If a user is later found to be underage, their account will be immediately closed and all collected data will be deleted.

Mnbet may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can always read the latest version of our Privacy Policy on this page. To request a copy of a previous version, please contact our support team.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team:

An initial response will be provided within 3 business days of receiving your request. Data-related requests may take up to 30 days to process in full.